The good news? If your new flight costs less, we’ll refund the difference to the original form of payment (if applicable) or the difference will be held for future use in the form of a flight credit. You may be asked to pay a difference in fare if the new flight you’re choosing costs more than your original itinerary. Southwest never charges fees to change your flights because we understand plans change. Still have questions? Please call at 1-800-I-FLY-SWA®. Learn more about refunds and flight credit. you can choose to either a) receive a method-of-payment refund or b) hold the value of the ticket as a flight credit that you can use to buy a future flight.

If you decide not to travel as a result of a Southwest-initiated schedule change, If you have been affected by an involuntary change, you can change your flight date/time by up to 14 days from your original travel date at no additional cost. If your new trip does not work, you have the option to change or cancel your flight. If Southwest called or emailed you with a new itinerary, your new reservation is confirmed and you don’t need to do anything else. Our website and the Southwest app also allow eligible Customers to cancel portion of their trip, while keeping the other portion available to fly Look for the Manage Reservations option on our website or app and then tap or click the Cancel option. Most trips can be easily cancelled on Southwest website or in Southwest app, without needing to call. *If you are unable to divide your reservation online, contact us at 1-80. You can divide your reservation or change the number of people flying online without needing to call.* Once completed, you will receive an email with a new confirmation number for the split Customer. After you divide the reservation, you will be able to change or cancel the reservation that needs updating. To change or cancel a flight for a specific traveler on a reservation with two or more travelers, you must first divide the reservation.

Look for the Manage Reservations option on Southwest website or app and then tap or click the Change option. Most trips can be easily changed through Southwest website or the Southwest app, without needing to call. As of 2018, Southwest carried more domestic passengers than any other United States airline.įlying with Southwest Change or cancel your flight It is headquartered in Dallas, Texas, and has scheduled service to 121 destinations in the United States and 10 additional countries. Southwest Airlines Co., typically referred to as Southwest, is an airline based in the United States and the world’s largest low-cost carrier.

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