#TOMTOM MYDRIVE APP WINDOWS 10 HOW TO#
#TOMTOM MYDRIVE APP WINDOWS 10 UPDATE#

Then scroll through the list of applications until you seeĭouble-click TomTom HOME.app in the Applications folder.

#TOMTOM MYDRIVE APP WINDOWS 10 HOW TO#

Click on your issue to see how to resolve it. It could be that TomTom HOME either does not open when you connect your device, or does open but does not recognise that your device is connected. Make sure your Finder preferences are set to show Hard disks, CDs, DVDs and iPods on the Desktop.

#TOMTOM MYDRIVE APP WINDOWS 10 UPDATE#

Make sure you are running the latest update for your version of MAC OS. When you connect your device to a Mac an icon appears on the desktop. Your device should now be listed as a removable drive under Computer / My Computer.

If your navigation device is listed with an arrow or red cross, right click on it and select If it is not listed, you should enable your device in the Device Manager. Make sure you are logged in as an 'Administrator' to ensure that you have sufficient rights to connect new hardware to your computer. Make sure you have the latest Service Pack for Windows installed. If your device does not show up as a removable drive under My Computer (Windows) or on your desktop (Mac OS ), try the following: To test this, try connecting your device using a different USB cable. We recommend that you always use the original USB cable provided with your device, however, in rare cases the USB cable may have developed a fault.

Make sure your device is fully charged before connecting it to the computer.įirst connect your device to the computer and then turn on the device using the On/Off button.Ĭonnection to your computer may not be successful if you use a USB hub or a USB port that is on the keyboard, on the front of a desktop computer or a USB port that is not supported by your computer vendor. If your device does not ask you if you want to connect to the computer, try the following: Find the steps for solving each of these issues below. If your device does not connect to the computer, it could be caused by your device not responding, TomTom HOME not recognising your device, or your computer not recognising your device. The moment you connect your TomTom device to a computer, your device asks Do you want to connect to 'computer'.

Tomtom mydrive app windows 10